Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an offshore sportsbook we should take a look at? This page explains the best way to reach the Offshore Sports Betting team and what you can expect once you do.

The Best Way to Contact Enerdel.com

Email is the most reliable channel for reaching us. Write to [email protected] and a member of the team will read your message personally — we don't rely on automated replies to stand in for a real answer. Please tell us upfront what your message is about (a review query, a correction, a general question) so we can route it to the right person and get back to you sooner. We aim to respond within two working days, though busier periods may take a little longer.

What We Can Help With

• Questions about our reviews — If something in our coverage of an offshore sportsbook, its bonus terms, or its banking options isn't clear, ask us directly.
• Corrections — Offshore sportsbooks change their promotions, rollover requirements, and payment methods regularly. If you've noticed something on the site that looks out of date, we want to know so we can check and update it.
• Suggestions for coverage — If there's a new offshore sportsbook you'd like us to look into, or a topic around offshore sports betting you think we're missing, let us know.
• Feedback on your own experience — If you've dealt with a sportsbook we cover and had a notably good or bad experience with payouts, support, or verification, that kind of firsthand feedback helps sharpen our editorial view over time.

What We Can't Help With

It's worth being upfront about the limits of what a contact form on a comparison site can do. We are an independent review resource — we don't operate any sportsbook, hold customer funds, or have the ability to process deposits, withdrawals, or account issues on a bettor's behalf. If you have a dispute with a specific offshore sportsbook, that has to be raised directly with that operator's own customer support team, since we have no authority over their accounts or banking systems.

We also can't provide personalized betting advice, guarantee outcomes, or tell you whether a particular offshore sportsbook is legal to use from your state. Offshore sportsbooks operate under licenses issued outside the US — commonly in jurisdictions such as Curaçao, Panama, or Costa Rica — and are not regulated by any US state gaming authority. That means none of the standard US player protections, such as segregated funds or state-backed dispute resolution, apply to them. Whether using one is appropriate for you depends on the laws of your own state, and we'd always recommend checking that independently, or speaking with a qualified legal professional if you're unsure. The same goes for any tax questions related to gambling winnings — that's a matter for a licensed tax professional, not general website content.

How We Handle Your Message

Every email that comes in is read by an actual person on our team, not sorted purely by a bot. If your message needs input from someone with more direct knowledge of a particular sportsbook or topic, we'll pass it along internally before replying, which can sometimes add a day or two to our response time. We appreciate your patience, and we do follow up on every genuine enquiry.

If your message relates to something covered elsewhere on the site — for example, questions about non-GamStop casino options — you may find a quicker answer by checking our page on the best non-GamStop casinos before you write in.

A Note on Responsible Gambling

If you're getting in touch because betting has started to feel like it's costing you more than money — time, relationships, financial stability — please say so in your message, and we'll point you toward appropriate support resources. You can also reach the National Council on Problem Gambling helpline directly at 1-800-GAMBLER, which is free, confidential, and available regardless of which sportsbook you use. It's worth knowing that offshore sportsbooks often provide fewer built-in responsible gambling tools and self-exclusion options than regulated US operators, so if you need to step back from betting, reaching out to the national helpline or a self-exclusion program directly is usually more effective than relying on an offshore operator's own tools alone.

Before You Write In

A few quick checks can save time on both sides:

1. If your question is about a specific bonus offer, note the exact sportsbook name and, if you have it, the date you saw the promotion — bonus terms and rollover requirements change often.
2. If you're reporting an error on the site, a link or page reference to where you saw it helps us find and fix it faster.
3. If your enquiry involves an account issue with a sportsbook itself, contact that operator's support team directly first, since we can't access or intervene in individual accounts.

This site and its contents are intended for adults aged 21 and over. Offshore sports betting carries real financial risk, including the possibility of losing your deposit and, in some cases, delays or difficulties withdrawing funds from an offshore operator. Nothing on this site or in any reply from us should be read as a guarantee of winnings or a recommendation to bet more than you can comfortably afford to lose. We're happy to hear from you — just reach out whenever something needs asking, correcting, or improving.